AN ESSAY ON "RIGHT THINKING"

Motivation research has demonstrated that, for most people, money is not a primary motivator.  So, why do people work? The simplest answer, and perhaps the best, is that people work to satisfy their needs, wants, and desires. Let’s consider these one at a time:

·       Needs -- necessary for survival

·       Wants -- not necessary for survival but in the same category

·       Desires -- Includes things money cannot buy

     Now let us ask, What will motivate people who are not dissatisfied with what they have to greater levels of productivity?  The answer is: Any event that increases feelings of self-worth and confidence. We want things that money can buy but we also desire things money cannot buy. To take this thought process to its next higher level let us now consider being Agenda Driven and it’s near opposite, Mission Driven.

Agenda Driven

     In our culture we are taught from an early age that to be a winner is highly desirable and that winners are strongly goal oriented people.  When we clarify our goals we have identified predetermined outcomes that we want--- be they needs, wants or desires.  When we have an agenda it is primarily designed to satisfy our needs, wants, and/or desires.  Let us remember what the sales training guru Zig Ziglar taught: “The way to get what you want is to help others get what they want.” 

Mission Driven

When we are responding to our nobler emotions our genuine concern is, How can I serve?    It has been scientifically demonstrated that positive thoughts have positive energy and this energy creates an emotional environment affecting all people who are in that field of energy, as the following story demonstrates:

     I was conducting a sales and team building seminar for a group of real estate sales people in an outstanding ERA, INC practice in Bangor, Maine.  When I introduced the concept of being Mission Driven as a sales technique several sales people made comments to the effect that being mission driven couldn’t work in real estate.  When the last of the opposition to the concept had been voiced a petite, gray-haired, grandmotherly lady stood up and said, “I’ve never referred to it as being mission driven but that has been my sales technique for the past several years.  I came to adopt this style quite by accident. One month I had the good fortune to exceed my monthly sales goal in the first week.  For the rest of that month, with each potential client, I concentrated on “how can I help this person?” I had never experienced such appreciation and acceptance as I did for the remainder of that month and I have never deviated." The sixty-five year old lady had been the top sales person in the agency for three consecutive years!

                                                                                                         

Peace,

Bud

COMMITMENTS FOR A HAPPY, HARMONIOUS FAMILY LIFE

1.   ALWAYS BE WILLING TO DO MORE THAN YOUR SHARE

Empty the dishwasher, even though you did it last time.

Take out the trash just because the wastebasket is full.

2.   NEVER SAY AN UNCOMPLIMENTARY THING ABOUT A FAMILY MEMBER ---ESPECIALLY BEHIND HIS OR HER BACK

Live the Golden Rule --- do you want them to slam you? 

Most of us have not overcome ego, so words do hurt us.

3.    AGREE, AS A FAMILY, TO LIMIT MEALTIME CONVERSATIONS TO “HIGHLIGHTS”

Positive thoughts give positive emotions, aid digestion and bring happiness.

Mealtime is not the time to deal with negativity --- there is time for that later.

4.    PARTICIPATE IN FAMILY ACTIVITIES EVEN WHEN INCONVENIENT

The family that plays together stays together.

“Let your child out” and enjoy the board game --- you will be glad you did!

5.    CREATE ONE-TO-ONE TIME WITH EACH FAMILY MEMBER

Family therapists strongly advocate this activity.

The only rule --- It is “off the table” to talk about other family members.

6.    NEVER BE LATE OR ABSENT FROM A FAMILY EVENT FOR TRIVIAL REASONS

Your future quality of life will be influenced by the relationship with your family.

7.   FROM TIME TO TIME GO TO YOUR SPOUSE OR OTHER FAMILY MEMBER AND ASK:  “WHAT COULD I DO TO MAKE OUR RELATIONSHIP BETTER FOR YOU?” 

If you like what you hear great!  If you don’t just say, “Let me think about that!”

FREEDOM AND LOVE ARE INSEPARABLE - To extend freedom to family  members to pursue their path is unconditional love.      

Peace,
Bud                                                                                                              

More From Grandma Ham

I was blessed during my growing up years to live less than 50 yards from one set of grandparents --- Grandma and Grandpa Ham.  They were my refuge during periods of disharmony, most of which I caused!

I know my mother struggled to maintain sibling harmony between  my three sisters and I and two female cousins who also lived nearby.  Being out numbered five to one I was frequently at odds with the females! 

When it seemed obvious that a situation was developing that would probably end up with me being disciplined I would often make a hasty exit and go visit Grandma.  I am positive that she was almost always aware that my errant behavior had prompted the visit.  In all those years she never, not even once, scolded or criticized me –-- even the time when she knew my friend Milton and I smoked a cigarette.  Never a guilt-creating criticism --- just priceless guidance.

RELEVANT SUGGESTIONS

Prior to my consulting career I was an employee of the Mountain Bell Telephone Company, an AT&T company, for 20 years.   It was a very honorable company and afforded repeated opportunities for personal and professional growth. 

I began as a lineman and enjoyed the physically demanding work.  Three years later I was promoted to Combinationman and enjoyed the great variety of tasks maintaining telephone communications in the small mountain town off Salida, Colorado.  For a time I was known as Snowshoe Ham because of winter time maintenance of wire toll lines over the Continental divide. 

In my semi-annual performance reviews I was always rated as Completely Satisfactory or Outstanding.

In my eighth year of employment I was promoted to Business Salesman.  No more “blue collar” --- I wore a suit and tie every day.

I worked very hard at my new assignment.  Yet, in spite of my dedication to hard work and commitment to succeed as a salesman, I dreaded my semi-annual review.   I knew my performance was less than Completely Satisfactory.   Monthly sales could be measured to the penny -- some months I never made my objective.

 PERFORMANCE REVIEW

On the Friday afternoon of my scheduled review I entered my sales manager’s office with trepidation. After the normal greeting and a hand shake he put my fears at rest by saying,  “Bud, I believe you have a brilliant future with the Bell System and I want to help that happen sooner rather than later.”  He very well may have heard my sigh of relief!

During our meeting I knew I was in a safe place.  That safety was created by his tone of voice, choice of words and body language.  Several times during the review he would reach out and touch my arm and say, “and Bud hear this”   -- I was a sponge soaking up every word he said! 

 The review lasted about an hour.  During this time he gave me five relevant suggestions --- not one criticism.  As I left his office it was as if I was “floating” rather than walking—I was on such a high I did not sleep well all weekend and could hardly wait until Monday to implement his suggestions. 

For the next five months my results were outstanding -- I never received the next semi- annual review –- I was promoted to manage a large area of eastern Colorado.  

The Regional Manager I replaced was a nice person but as a manager he was inept.  It seemed that almost every decision I made me look like a star!   Three years later I was promoted again, this time to Management Trainer.

THE NEW ASSIGNMENT

My new assignment was to conduct week-long classes on behavioral management for twelve managers.  I was required to study human behavior.  I read books on management theory, personal growth, communications, and psychology.  I relished every bit of it.

I attended several classes on self-awareness, personal growth, group dynamics and training skills --- all sponsored by AT&T.  The concept defined below was introduced at one of these sessions.   I have found it profoundly useful.  I encourage you to study it carefully.

THE EMOTIONAL SCREEN OR “FILTER”

This psychological defense mechanism exists between each of us and the outside world.  Its function is to block out any information, coming from the outside world to me, if  it is threatening to my positive Self-Concept.  There are two main parts to Self-Concept: Self-Image (how I “see” me) and Self-Esteem (how I “feel” about the pictures.)

As the diagram depicts, words of praise and/or affirmation, pass unimpeded because they are reinforcing -- not threatening to the positive Self-Concept.  Not so with criticism.

NOTE: It is important for us to consider the teaching of many respected behavioral scientists who tell us:  “There is no such thing as “constructive criticism”, these are incompatible terms -- criticism is attack.”

As soon as the recipient of the criticism senses the negative content of the message, pain triggers the defense mechanism and blocks the communication. 

NOTE:  It is also important to know that if the recipient of criticism has low self-esteem, criticism reinforces the low self-worth!

OUR MENTAL CAPACITY

The human brain can only think of (or listen to) one thing at a time.  There is only one auditory nerve from the tympanic membrane to the brain and it can only carry one message at a time.  When fear interrupts the communication process, most people can think of only one thing -- self-preservation and escape and they miss the intended message, which could be very useful to them.  In this scenario only very secure, mature individuals have the ability remain focused on the message.  

Peace,

Bud.

The River of Life: Grandma Ham's Wisdom

One beautiful Indian summer day, when I was a small boy of nine or ten years, Grandma Ham and I were sitting in rocking chairs on her porch. Our family had recently undergone a family crisis. In her best story telling style she told me, “Buddy, life is like a mountain river, sometimes it runs still and smooth, deep and peaceful. But you can be sure that downstream there will be rapids and perhaps even falls. And then it will smooth out again for a time. Our challenge is to accept whatever the river of life hands us, doing our best and always knowing we are never left alone and comfortless by our creator. We should always remember -- this too, shall pass.”

The River of Life

Life is analogous to a river that each of God’s children, born into this life on earth, has chosen to experience. Firstly, let us accept that the River knows where it is going! If this becomes a “knowing” (stronger than a belief) it is an easily made decision to go with the flow! Because of our earth-bound educations, unless we accept this knowing, most human beings become “human doings” and resist or fight against the currents of life. Our human directed educations teach us to deal with life’s adversities by overcoming them by whatever means and energy it takes, thereby giving validity to the problem.

A Course in Miracles has taught us that every time we have chosen to view any life event as a problem, we can choose again! Lesson 193 in the Workbook is: All things are lessons God would have me learn. If I accept an event as a problem it is adversarial to my best interests and I must defeat it -- often at great expense of time, energy, and material resources. The other option is to accept the event as a lesson God would have me learn and the negative event is transformed into a blessing. If I decide it is a gift I have had a learning experience and avoided victimhood, which is always a choice.

The event is analogous to a large rock in The River of Life -- it is an opportunity to use Divine Guidance and have a positive learning experience rather than an event reducing joy in my life.

Quality of life improves as we travel down life’s river with a minimum of effort -- going with the flow rather than paddling upstream.



Peace,

Bud